To become a member of GenNext, you can click on the “Sign Up” button on our website, then fill in the required information, and submit a membership request. You can review the relevant document for the membership options suitable for you, which you will be asked to choose while creating your membership request: (MEMBERSHIP TYPES INFORMATION-DOCUMENT LINK)

After your GenNext membership request is approved, you must make a payment to activate your membership. Payments are made by credit card for individual memberships. For details on corporate payments, you can contact our team (SEND MESSAGE BOX LINK-Help, Contact section)

Make sure that the information you entered during payment is correct. If you are sure that it is, you can contact your bank as you may be experiencing a bank-related problem. If the issue is still not resolved, please contact our team.

The user can access VCF files and analyses performed for a duration of one month from the end date of the membership. The user will be informed about the issue near the end of the specified period.